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Efficiency vs. Privacy: The Debate Over Facial Recognition in MLB Stadiums


Wednesday, August 28, 2024

 

Facial recognition technology has started to make its way into Major League Baseball (MLB) stadiums, offering fans a new way to enter games without the need to show one’s ticket to a gate agent. The program, called Go-Ahead Entry, is promoted as a means to streamline entry and enhance the fan experience. It works by having participating fans download an app, submit a selfie, and, once they arrive at the stadium, their faces are scanned at designated kiosks. Unsurprisingly, however, the technology has ignited a debate concerning privacy and the ethical implications of widespread biometric use.


On the one hand, the technology offers undeniable convenience. Fans are able to bypass long lines, reducing wait times and potentially enhancing the overall experiencing of attending a game. In an era where digital transactions and smart technology are becoming increasingly integrated into daily life, the adoption of facial recognition seems like a natural progression for large-scale events. Proponents of the technology claim the system could improve security, as it could be deployed to quickly identify and deter individuals who may pose a threat.


On the other hand, the implementation of facial recognition in stadiums has drawn sharp criticism from privacy advocates and civil rights organizations. The primary concern centers on the collection and storage of biometric data. Critics worry that this data, once collected, may be used for purposes beyond ticketing, such as surveillance, policing, or even to ban business adversaries from the venue.


The controversy surrounding facial recognition at MLB stadiums underscores the ongoing struggle to find the right balance between technological convenience and protecting individual privacy. As this technology becomes more widespread, it is crucial to establish clear guidelines that safeguard civil liberties while still pushing forward to enhance the fan experience.


Author: Alexa Guerra, 2024-2025 Articling Student

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